Here you will find a clear explanation of how your personal information is collected, used, and protected when you use bha999.
Bha999 (bha999.ws) takes the privacy of its users seriously. This Privacy Policy ("Policy") explains how we collect your personal information, the purposes for which it is used, and how we keep it secure.
By using the bha999 website or app, you agree to this Privacy Policy. If you do not agree, please refrain from using our platform.
This Privacy Policy governs our Terms & Conditionsmust be read alongside. Both documents together govern the relationship between bha999 and the user.
Bha999 collects information in two main ways — what you provide directly, and what is gathered automatically through your use of the platform.
| Data Type | When Collected |
|---|---|
| Full Name & Date of Birth | At the time of account registration |
| Mobile Number & Email | At the time of registration and communication |
| Address & Nationality | During KYC Verification |
| ID Document Details (NID/Passport) | During Identity Verification |
| Payment information (Mobile Pay/Nagad number) | At the time of deposit and withdrawal |
Bha999 uses your data only for specific, legitimate purposes. We will never misuse your information.
Bha999 uses various types of cookies that enhance your browsing experience and help the platform function properly.
| Cookie Type | Purpose | Retention Period |
|---|---|---|
| Essential Cookies | Login sessions, security, and core functionality | Deleted at end of session |
| Preference cookies | Saving language, theme, and personal settings | Up to 1 year |
| Analytics Cookies | Usage pattern analysis and service improvement | Up to 3 months |
| Marketing Cookies | Showing relevant ads and offers | Up to 6 months (subject to consent) |
You can manage cookies at any time through your browser settings. However, disabling essential cookies may cause some features of the site to stop working.
Bha999 uses industry-leading security technology to protect your data. Our security infrastructure operates on multiple layers:
Keep in mind — no one can guarantee 100% security on the internet. That's why you should keep your password strong and never share it with anyone.
As a bha999 account holder, you have several important rights regarding your personal information:
To exercise these rights Help Center Go to the page or directly support@bha999.wsEmail us at.
Bha999 strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect or store any data from minors.
For more information on responsible gaming, visit our Responsible Gaming View page.
Bha999 does not retain any data longer than necessary. Retention periods vary by data type:
| Data Type | Retention Period |
|---|---|
| Account information (active accounts) | Until account closure |
| Transaction & Financial Information | 5 years after account closure (as required by law) |
| KYC and identity verification documents | 5 years after account closure |
| Support Conversations | 2 years after last contact |
| Analytics & Log Data | 12 months after collection |
Once the retention period expires, data is securely deleted or fully anonymized.
Bha999 may update this Privacy Policy from time to time. When changes are made, the "Last Updated" date at the top of the page will be revised accordingly.
For significant changes, we will notify you in advance via email or platform notification. Continued use of the site after any change constitutes acceptance of the updated policy.
We recommend checking this page regularly. If you have any questions about changes, feel free to reach out to us.
For any questions, concerns, or complaints regarding this Privacy Policy, please get in touch with us:
We typically respond to all data-related requests within 24 hours. Complex cases may take up to 7 business days.
The steps we take to keep your data secure at bha999.
All your data is protected with 256-bit SSL encryption, transmitted with bank-grade security.
Every account goes through identity verification, keeping your account protected from fraud and misuse.
Bha999 never sells your personal data or shares it with advertisers. That's a core commitment we stand by.
Cookie preferences, promotional communications, and data deletion — you're in full control of all of it.
Independent security experts regularly audit our systems. Any vulnerabilities are addressed promptly.
For any privacy-related queries, our Bengali-speaking support team is available around the clock.